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192-225%

Digital Deposit Growth

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50-60%

Lower Implementation Cost

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50%

quicker time to go live

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100+

prebuilt connectors

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3x productivity
& growth

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Significant
time saving

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Manual review reduced
from 80% to 30%

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Recognized for Innovation, Scale, and Customer-First Execution in Retail Digital Banking.

At Candescent, we believe leadership is earned through innovation, reliability, and a commitment to customer success. That belief is reflected in our recognition as a Leader in the 2025/2026 IDC MarketScape for North American Retail Digital Banking Solutions, highlighting the flexibility, scale, and innovation needed to compete in today’s digital-first banking landscape.

Key Benefits at a Glance

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Omni-channel by Design:

One platform across digital, branch, and call center for seamless onboarding

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Fast, Cost-Efficient Deployment:

Go live in weeks at up to 60% lower implementation cost than legacy vendors

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Modern UX that Converts:

Mobile-first design reduces abandonment and drives higher completion rates

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Proven ROI:

192%-225% digital deposit growth and 75% faster branch account openings

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IDC MarketScape: North America Retail Digital Banking Solutions 2025-2026 Vendor Assessment

Leadership isn't about being the biggest—it's about being the most trusted, the most innovative, and the most committed to customer success. That's why we are proud to be named a Leader in the IDC MarketScape: North America Retail Digital Banking Solutions 2025-2026 Vendor Assessment.

According to the report, “Candescent is well suited for small and midsize banks seeking a hosted, core-agnostic digital banking solution with flexibility to add new functionality and create differentiated customer experiences.” Candescent is a visionary technology company that transforms how financial institutions serve, connect, and grow with their communities. It leads the evolution from digital to Intelligent Banking—where human understanding meets data intelligence. Built on decades of proven experience as the digital banking wing of NCR Voyix we serve more than 1,300 institutions and 30 million users through one of the most comprehensive and adaptable intelligent banking solutions in the U.S.


The IDC MarketScape noted the following strengths for Candescent:

  • Scale and stability: The vendor serves a large client base with global reach, supported by a long history in financial services. Vendor stability and market presence are established.
  • Comprehensive platform: DI and D3 together provide API-driven, microservices-based architecture with open APIs and extensibility for consumer and business banking.
  • Flexibility and customization: Solutions can be deployed on premises or in the cloud, scaling from smaller institutions to large enterprises. Institutions can add or tailor functionality as needs evolve.
  • Partnerships and support: Fintech and acquisition-driven partnerships (e.g., Cardtronics, onboarding tools) extend functionality, while D3 is noted for collaborative partnerships, responsive support, and strong project management.

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market.  The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

The Impact

Scalability for expansion

which required automation of operational tasks including application analysis, document archiving and automation of data to monitoring systems.

Extensible integrations

with 110+ APIs, enabling configurability, compliance and business process improvement, doubling throughput without increasing resources.

Built-in fraud detection

powered by Candescent’s ecosystem to identify risk earlier without slowing legitimate applicants down.

Download the IDC Assessment

1,300+ institutions. 30M users. IDC Leader recognition. Learn what sets Candescent’s platform apart in digital banking.